Credit Controller

Axon Moore Group Ltd
15 Apr 2018
18 May 2018
Contract Type
Full Time
Axon Moore are currently recruiting for a rapidly growing organisation based in Lancashire operating in the technology sector with several household brands/products. Due to the ongoing growth and investment, we are currently seeking a Credit Controller to work as part of the B2B Collections Team.


• Cash Collections – Overdue Debt/Over Credit Limit/New Orders
• Credit Approval – Liaising with Sales Reps and Customers
• Taking Card Payments
• Obtaining Remittances
• Marking up payment Promises & Remittances. Also exporting orders for approval
• Log any new disputes identified during calls and maintain dispute fields
• Repayment of any rejected Debit Notes
• Maintaining Credit Hold functionality
• Query Identification & Resolution-liaising with sales and customer
• Raising manual transactions including Sonicwall Credits
• Tracking and collating export documentation
• Allocating payments
• Maintain debit note PO field according to reporting requirements
• Direct Debit query & payment admin
• External & Internal Calls
• Credit Limit issues – Work closely with Credit Assessment & Sales
• Copy Correspondence Invoices & Statements
• Issue Dunning Letters
• Manage Customers with Cash flow
• Identification of Late Payers. Proactively convert customers back to paying to Terms
• Proactively convert customers to Direct Debit
• Seek Enhanced Payments for Year End
• Develop and maintain strong customer relations
• Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct

Person specification:

• Experience in a Credit Control position
• Ability to build strong relationships with stakeholders to ensure that communications and relations are effective
• Effective communication
• Strong customer focus
• Ability to manage complex issues
• Optimises Work Processes

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