Credit Controller

Recruiter
Axon Moore Group Ltd
Location
Burnley
Posted
15 Apr 2018
Closes
18 May 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Axon Moore are currently recruiting for a rapidly growing organisation based in Lancashire operating in the technology sector with several household brands/products. Due to the ongoing growth and investment, we are currently seeking a Credit Controller to work as part of the B2B Collections Team.

Duties:

• Cash Collections – Overdue Debt/Over Credit Limit/New Orders
• Credit Approval – Liaising with Sales Reps and Customers
• Taking Card Payments
• Obtaining Remittances
• Marking up payment Promises & Remittances. Also exporting orders for approval
• Log any new disputes identified during calls and maintain dispute fields
• Repayment of any rejected Debit Notes
• Maintaining Credit Hold functionality
• Query Identification & Resolution-liaising with sales and customer
• Raising manual transactions including Sonicwall Credits
• Tracking and collating export documentation
• Allocating payments
• Maintain debit note PO field according to reporting requirements
• Direct Debit query & payment admin
• External & Internal Calls
• Credit Limit issues – Work closely with Credit Assessment & Sales
• Copy Correspondence Invoices & Statements
• Issue Dunning Letters
• Manage Customers with Cash flow
• Identification of Late Payers. Proactively convert customers back to paying to Terms
• Proactively convert customers to Direct Debit
• Seek Enhanced Payments for Year End
• Develop and maintain strong customer relations
• Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct

Person specification:

• Experience in a Credit Control position
• Ability to build strong relationships with stakeholders to ensure that communications and relations are effective
• Effective communication
• Strong customer focus
• Ability to manage complex issues
• Optimises Work Processes

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