Senior Product Manager Self Service

Recruiter
INTELLIGENT PEOPLE LTD
Location
Manchester
Posted
14 Apr 2018
Closes
19 Apr 2018
Contract Type
Permanent
Hours
Full Time
Senior Product Manager Self Service / Principal Product Manager My Account / eCommerce Product Director needed by leading online travel Co.


The Senior Product Manager Self Service / Principal Product Manager My Account / eCommerce Product Director will own the MyAccount / Self Service and Contact Centre platforms, allowing customers to manage their account and bookings from any device, anywhere.

The Senior Product Manager Self Service / Principal Product Manager My Account / eCommerce Product Director will:


·Deliver a best in class my account / self service and contact centre product suite
·Manage a team of product managers and product owners
·Set the product strategy & roadmap
·Manage key stakeholders


The Senior Product Manager Self Service / Principal Product Manager My Account / eCommerce Product Director must have:


·Delivered a self service / my account product for a large, complex organisation
·Experience managing a product team
·Experience across all digital channels, including apps


If the Senior Product Manager Self Service / Principal Product Manager My Account / eCommerce Product Director has experience with internal tools and / or customer contact software that would be advantageous but is not a prerequisite.

Intelligent People are a specialist Principal Product Manager recruitment agency.

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