Information Technician

Recruiter
Meridian Business Support
Location
Stanley
Posted
15 Apr 2018
Closes
14 May 2018
Contract Type
Permanent
Hours
Full Time

Information Technician

We are currently looking to recruit an Information Technician to work with one of our leading rehabilitation clients in Liverpool on a temporary basis.
The role of the Information Technician is to provide day-to-day support and administration duties to their business area.


DUTIES/RESPONSIBILITIES:


* Produce and compile customer management information reports from operational databases
* Maintaining and producing IT Manuals
* Maintaining and updating IT policies and MIIT processes
* Responding to DPA/SAR requests under the supervision of the DPA Officer and updating the DPA register
* Supporting and administering internal operational systems (Eclipse, Orchid, PS Health, Optima, First Care, shared drives)
* Supporting maintenance of the asset register (hardware and software)
* Responding to internal and external user queries
* Working with our external providers on specific projects (infrastructure changes, penetration testing and lone worker support)
* Other duties as directed by IT Manager, Business Analyst, Operations Manager or General Manager.

KEY PERFORMANCE INDICATORS:


* Achievement of administration key performance indicators.
* Adherence to all company policies including Occupational Health and Safety, IT and Data Protection protocols.

ESSENTIAL KNOWLEDGE & SKILLS:


Education & Experience: Educated to A Level

Technical Knowledge & Skills:


* Excellent knowledge of Microsoft Word, Excel and Outlook
* A good knowledge of operating systems, networking, hardware and software
* Accurate keyboard / data entry skills essential
* The ability to explain problems and solutions clearly to non-technical users
* Excellent problem-solving skills
* The demonstrated ability to work alone or as part of a team
* The ability to prioritise, work under pressure and meet deadlines
* Effective oral and written communication skills including excellent telephone manner

If you would like to apply please send your CV to or give our office a call on 01515562090

Meridian Business Support is acting on behalf of our Client as a Recruitment Business.

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