User Researcher - UX Researcher

Recruiter
J & C Associates Ltd
Location
Leeds
Posted
13 Apr 2018
Closes
19 May 2018
Contract Type
Permanent
Hours
Full Time
User Researcher - UX Researcher We are looking for experienced User Researchers to work on one of the UK's largest digital transformation projects! This is an urgent role where interviews and offers will be made fast! The main responsibilities of the post are: Planning, designing and conducting in-house usability testing sessions to support the design and development of government services Leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing Conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, guerrilla research, and other approaches to ensuring the user need is fully understood in the service design Working with Service Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction Designing, Scripting and analysing ad-hoc quantitative surveys using in-house software licences Managing ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Applying knowledge in human factors, ethnography, and the user-centered design process to product and service design in an iterative development environment Presenting findings and related design/business recommendations and customer insights to senior decision makers Managing day-to-day operations with a range of usability and market research agencies with accountability for schedules, value for money and deliverables Promoting user centered design principles and best practice within government Skills: Demonstrable knowledge, experience in and passion for web user centered design practices. Proven experience of gathering user requirements for web based services. Proven experience of managing, executing and analysing usability test sessions Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services Experience of audience modelling and developing design personas. Desirable Degree in HCI/Usability/Cognitive Psychology/Market Research or related field. Experience across web content, tools and transactional services, especially those with complex user journeys. Experience within a research and digital environment. User Researcher - UX Researcher

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