Digital Product Manager
We have an exciting opportunity not to be missed at Saga Group for a Digital Product Manager to join the team based in Folkestone. You will join us on a full time, permanent basis and will receive a highly competitive salary and package! Saga is the UK’s leading provider of insurance, travel, personal finance and healthcare products and services tailored to the needs of the over 50s. When you join Saga we welcome you with open arms and we fuel your career possibilities. We support. We encourage. We champion you to reach your full potential. We are Saga group digital marketing and we have some ambitious plans for 2018 and beyond a key one of which is delivering, maintaining and optimising the online presence for Saga Possibilities. As a result of this we have an exciting opportunity for an experienced Digital Product Manager to join our team. We’ve got some challenging plans for moving us forward in the digital world, we’re putting in place the right tools to do this and we have lots of big projects for you to help us with. The Digital Product Manager role: As our Digital Product Manager you will support the future of the online presence of the Saga membership scheme and other group digital platforms. You will own online platforms and be involved in strategy, planning and continuous improvement plans. Working with internal teams to ensure the customer and internal stakeholder requirements are successfully defined and implemented across a number of digital products (apps, websites etc.) Key responsibilities of the Digital Product Manager - Being the business owner for the Saga Possibilities website, Possibilities apps, MySaga and other future digital spaces - Develop product vision, features and requirements. Framing product problems, opportunities and benefits - Understand the product proposition and it’s competitive and customer environments - Be the point person owning the digital platform and be the main business contact for decisions, ongoing Improvements and measurement -Support the roadmap for Saga Possibilities website, MySaga, Saga Apple store and any other future platforms - Define requirements for future plans and be involved in creating scoping documents alongside business analysts and project managers - Support the delivery of the digital experiences for specific target audience personas by being involved in IT sprints and working with web development, IT and UAT - Suggest optimisation and testing using personalisation to different customer groups - Sign off user stories and work completed in the sprints - Work with the Digital Analyst to use analytical evaluation (Adobe analytics, Session Cam) & conduct competitor analysis or research to support product recommendations & design - Work with UX & design teams to leverage excellent customer experiences (UX/UI) in solving experience challenges, developing visual concepts and designs - Work with project managers and business analyst to support and capture internal stakeholder requirements from across the organisation where required - Troubleshoot problems using analysis data and liaising with relevant contacts to implement changes - Report on product success Experience and skills required of our Digital Product Manager - Experience of managing multiple projects and stake holders in a fast paced, competitive environment - Experience of analytics tools and using data to help prioritise your roadmap - Familiar with Agile development methodologies - Excellent written and verbal communication skills - Professional, confident, enthusiastic and committed - Logical, analytical thought process with key attention to detail - Ability to thrive in a fast paces environment where you may need to change thinking / direction at any given moment So if you would like to join our team as a Digital Product Manager then please click ‘apply’ today, we’d love to hear from you! To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.