1st Line Support Engineer

Recruiter
PREMIER GROUP UK
Location
West Sussex
Posted
13 Apr 2018
Closes
14 May 2018
Contract Type
Permanent
Hours
Full Time
ROLE- 1st Line Support Engineer LOCATION- Crawley TERM- Permanent SALARY- £18,000- £21,000 per annum My client are a software solutions company and they are now looking for a 1st line support engineer to join them and help support their software. As a 1st line support engineers you will be responsible for providing 1st line support to businesses in a professional and efficient manner, supporting hardware and software. You will be a key point of contact to ensure the smooth running of businesses. The 1st Line Support Engineer will have the following attributes: Previous experience providing 1st line support is preferable Great communication on and off the phone Technically and analytically minded Ability to learn new software and technologies As the 1st Line Support Engineer your main duties will include: Answer incoming calls to log and escalate correctly Resolve issues to the best of your ability Password and Account set up and resets Printer setups and configuration Supporting other colleagues within the team where needed Benefits as the 1st Line Support Engineer include On the job training to increase your technical ability Future progression opportunities to move up in the company performing different IT roles 23 Days holiday Pension plan Free parking If you are interested in this position, please apply with an up to date CV as soon as possible. Premier are acting as an employment agency

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