Field Service Engineer (Copy / Print)

Recruiter
Arena Group
Location
Newcastle Upon Tyne
Posted
08 Apr 2018
Closes
14 May 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Field Service Engineer (Copy / Print)

Let me introduce Arena Group, we deal in printers and photocopiers, but we are so much more than that!

In fact, we are a leading document management, consultancy and software company with offices around the UK. And if you consider that organisations spent up to 3% every year on printing alone, document management really is big business!

We think that the reason we are growing year on year is our dedication to excellent customer service (98% of our customers would recommend us) and we know that would be impossible without our people. We invest heavily in training and development, winning awards such as ‘Times Top 100 Best Small Company to Work For’ and ‘Investors in People’!

Position: Field Service Engineer (Copy & Print)
Location: North East
Contract type: Full Time, Permanent
Salary: £Competitive
Benefits: 22 Days Annual Leave (Rising to 27) plus Bank Holidays, Bonus, Pension Scheme, Healthcare Cash Plan, Childcare Vouchers, Cycle to Work Scheme, Annual Premier Conference (5* Weekend Abroad, Partners Included), Social Events, 2 CSR Days Annually, Training and Development Opportunities, Profit Share, Bonus and Lucrative Commission

About the Role:

As a Field Service Technician, you will be working with Toshiba, Ricoh and Kyocera products on a daily basis repairing and servicing both mono and colour printers using your experience and knowledge of connecting and configuring digital devices on computer networks in a variety of organisations whilst exceeding expectations and adhering to our Customer Excellence ethos.

Working closely with our Call Control team, you will manage your workload effectively and report accurately and timely all activities as required.

About You:

To be successful in this role, you must be able to demonstrate competence in photocopier maintenance and have attended manufacturer training courses.

A strong work ethic is required, along with the ability to work autonomously and as part of a team. Confidence to problem manage and time management skills are essential to ensure you run a tight ship and prioritise your workload effectively.

It is essential you always create a professional relationship with our customers to achieve customer loyalty and escalate issues if necessary to solve critical tasks in the fastest way possible.

You may have experience of the following: Field Service Engineer, Mobile Maintenance Engineer, Service Engineer, Mechanical Engineer, Printer Repairs Engineer, Printer Maintenance Engineer, Repairs Engineer, Maintenance Engineer, Mobile Support Engineer, Field Service Technician, etc.

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications

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