IT Support Technician Apprentice - 05468

Baltic Training Services
06 Apr 2018
14 May 2018
Contract Type
Full Time

Baltic Training are excited to be working with unITe to recruit for an IT Support Apprentice to join their team based in Bury.

unITe are a Managed Services Provider. They are registered Microsoft Partner as well as also working closely with Cisco and Netgear. Since they were established two years they have dedicated their time to offering remote and on-site IT support, networking and cloud services.

About Apprenticeships
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in a way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.


  • Offering and working on 1st Line Support using TeamViewer and Remote Access.
  • Performing Network Maintenance.
  • Troubleshooting IT issues.
  • Building and installing PCs.

Training to be provided:

  • Level 3 Advanced Apprenticeship in ICT
  • Level 3 Advanced Diploma in ICT Systems and Principles
  • Networking Fundamentals
  • Mobility and Device Fundamentals
  • ITIL Foundation
  • Cloud Fundamentals
  • Coding and Logic
  • Level 2 Functional Skills (Literacy, Numeracy and ICT)

Skills and qualifications required:

  • A knowledge of Networking.
  • An understanding of Windows 7 and 10.
  • An understanding of Office 365.
  • Good understanding of IT hardware.
  • Good communication skills both over the phone and face-to-face,

The future is bright
Upon completion of the 15 month programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Salary, hours and benefits

  • Monday to Thursday 9am to 5pm, Friday 9am to 3pm.
  • £168 per week.

Location and travel
Their office is located just outside of Bury Town Centre. There are bus stops nearby that run local services.

About Baltic Training
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need.
So that's exactly what we help them to do.

If this sounds like the role for you, apply now! When we receive your application, the Recruitment Consultant for your area will be in touch to guide you through the next stage of the application process. In the meantime if you want to get a head start on the other applicants expand you knowledge with the links provided!

Good luck and we hope to hear from you soon!

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