Claims Handler

IGL Recruitment Ltd
Yorkshire and the Humber
06 Apr 2018
14 May 2018
Contract Type
Full Time

Claims Handler

Based on outskirts of York - must drive due to location

Excellent benefits including - holiday allowance up to 33 days, pension, free parking, friendly offices, ongoing training, progression opportunities

Salary £11.03ph - £12.32ph

Excellent working hours - You will work approximately one late shift per week, finishing at 7.00pm. You will start late to reflect this. You will only work one Saturday approximately once every 3 weeks. This office is currently open six days a week and the hours of opening are Monday to Friday 8.00am to 7.00pm and Saturday 9.00am to 12.00pm. Hours will be 37.5 a week.

This is a great opportunity to work for an outstanding business on the outskirts of York. We are looking for candidates who have a natural customer service flair and have experience of working in a claims environment.

What does the role entail?

  • Answer Claims Department telephone calls in line with the departmental SLA.
  • Assess claims promptly and fairly.
  • Liaise with policyholders, veterinary practices and loss adjusters verbally and in writing to assess a claim.
  • Take responsibility for processing each claim with efficiency, ensuring all facts are obtained before a decision is made.
  • Calculate settlement of claims.

What are we looking for?

  • Excellent oral and written communication and customer service skills.
  • Claims experience
  • Excellent attention to detail.

Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.

To apply for the role of Claims Handler, please click APPLY now and send CV.

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