Claims Handler - CVT

08 Apr 2018
20 Apr 2018
Contract Type
Full Time
About Us:

Here at Allianz UK, everyone brings their own expertise and enthusiasm to work, to enable customers to make the right insurance decisions to meet their needs. We’re passionate about helping our customers and employees move on and up in life and business.

We nurture and invest in talent to ensure that great people build great careers with us. There’s a variety of different career opportunities which enable people to fulfil their potential and we provide an award-winning range of training, recognised in 2015 by Investors in People (IIP) with a Gold level accreditation. Other prestigious industry awards we have won include General Insurer of the Decade at the British Insurance Awards 2014.

We are currently strengthening our Fraud proposition and are looking for talented, innovative, creative and free thinking people to join our team. You don’t have to be a current Fraud expert to apply. As a business we also focus on behaviours and future learning capabilities as well as experience so if you feel this is a role you will enjoy and can excel at then please get in touch.
We can offer you a competitive package and a career development platform in an award winning global organisation that is a fun and engaging place to work.

Job Description:

This is an exciting opportunity to join the Motor Claims Validation Team in Milton Keynes Claims Handling Centre. Key responsibilities of the role include:


Assisting in the delivery of Anti-Fraud Strategy by delivering improvements through the fraud handling arena

Establishing current risk exposure. Proactively identifying the best value fraud risks to pursue

Managing your own caseload of suspected fraudulent claims, conducting desktop enquiries including database searches

Arranging investigations suitable to the claim in order to achieve a cost efficient conclusion and minimal financial loss to the company

Building relations with Fraud teams within the industry to enable easy communication and collaboration

Assisting with fraud-related audits

Handling organised and ringed fraud investigations working closely with the Insurance Fraud Bureau (IFB) and other external agencies and suppliers

Skills & Experience:

• Experience dealing with counter fraud investigations
• Previous experience investigating fraudulent claims preferred
• Able to take ownership of tasks and prioritise work, manage own caseload within agreed authority and time limits
• Strong communication skills
• Good business awareness skills
• Flexible approach and strong team player
• Excellent understanding of data protection regulations and intelligence sharing procedures
• Strong self and team motivational skills
• Customer centric approach
• Previous experience of counter fraud databases (eg IBM Ibase, Synectics Sira)
• Analytical approach with an eye for detail

Occasional travel may be required

Additional Requirements:

At Allianz, we welcome applications from everyone, regardless of your background or needs. If you need assistance with making your application please contact us at hr-

For external applicants only –
Please be aware that we will require satisfactory pre-employment evidence to include DBS, Financial Probity and Fraud checks, before you can commence employment with us

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