German Speaking Customer Service Executive

Recruiter
Platinum Travel Recruitment Ltd
Location
Cambridge
Posted
08 Apr 2018
Closes
20 Apr 2018
Contract Type
Permanent
Hours
Full Time
Our client is a highly successful and award winning travel company with offices across the globe that offer various travel services to travellers around the world. Due to success and expansion we are now seeking many German Speaking Customer Service Executives to join their dynamic, pleasant and international work environment. This role is ideal for a German Speaker with customer service experience seeking an exciting career in travel in which training will be provided.

Your career begins here, duties entail:

• Resolving questions and queries from clients, such as modifications to rooms, rates and availability.
• Ensuring a high level of partner service and a positive partner experience.
• Supporting your colleagues with peer learning, and being open to feedback from others.
• Positively participating in company events, and in weekly team meetings.
• Taking part in new projects and tests that we may need assistance with

Benefits:
• Full time paid training
• Quarterly bonus plan of 6%
• 30% extra pay for hours worked at the weekend
• Schedule 4-6 weeks in advance
• Catered lunch or dinner depending on your work schedule
• Travel perks
• Continuous growth potential, and free and on demand professional training courses
To be considered for this post you must speak German fluently – full training is provided, graduates welcome to apply

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