Part time Service desk analyst

Recruiter
Essential Employment
Location
Newcastle Upon Tyne
Posted
08 Apr 2018
Closes
20 Apr 2018
Contract Type
Permanent
Hours
Part Time
Temporary Part time Service desk analyst needed in Newcastle working 12 hours per week –
Monday, Tuesday, Saturday and Sundays 5-8pm
Reference 5034221
This is paying £9.89ph.
Role -
Respond to requests for support following agreed procedures via multiple channels including, telephone, email, instant chat, remote support tools and occasionally face to face – resolves more than 70% calls at point of contact. Promptly allocate unresolved calls as appropriate

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