Sales Administrator

Recruiter
CONNECTX
Location
Sheffield
Posted
14 Apr 2018
Closes
20 Apr 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
We are looking for a Part-Time Sales Administrator to support the Sales team in a period of sustained growth for our client.

The successful candidate will have the responsibility handle all requests that come through to the internal sales team. This will involve the management of a joint mailbox, fielding internal and external queries over the phone, processing orders and creating quotations.

As part of this role, the successful candidate will be required to handle requests from worldwide stakeholders and work collaboratively with different teams around the business.

The role requires a high degree of flexibility, initiative, organisation and time management in order to successfully meet the requirements of both internal and external customers in a timely manner.

Above all, the Sales Administrator is expected to represent our client in a professional manner at all times – in person, via email and telecommunication.

Principal Accountabilities:

• To answer and handle all incoming phone calls in a professional manner, forwarding calls to the relevant individual or department where required
• To manage and where required process all emails received to the joint internal sales team mailbox
• To respond to internal and external customers in a timely manner with a high level of professionalism
• To work collaboratively with other departments to answer all customer enquiries
• To work collaboratively with the Technical Sales team to create accurate and attractive quotations
• To assist the wider global sales team in supporting their customer base
• To process customer orders in a timely manner and ensure that this is done accurately and all relevant technical information is included for the Operations team
• To follow and adhere to all processes and to assist in the maintenance of a joint sales process document
• To liaise with the Finance department when creating and managing customer accounts
• To assist in the management of the regular health and safety checks which need to be undertaken for the Sheffield office
• To be responsible for completing lessons learned, helping to introduce improvements to working processes
• Ensure that Health and Safety standards are complied with at all times
• Maintain compliance with the Company procedures and Quality requirements

Key personal attributes:

• Performance driven, enthusiastic and energetic
• Strong customer focus with a willingness to accept ownership and responsibility
• Self-starter, who can multi-task in a demanding environment
• Strong analytical mind-set with excellent organisational skills
• Ability to work on own initiative and as part of a team with ability to effectively listen, contribute and influence
• Must be flexible in approach to working depending upon the needs of the customers or the business
• Hold excellent interpersonal communication skills effectively across multiple sectors

Education/Experience/Qualifications

• Preferably a minimum of three years’ experience in an administrative role
• Excellent organisational and administrative skills
• Excellent planning, scheduling, written and verbal communication skills both over the phone and in person
• Highly computer literate in Microsoft Office products

For UK travel, a full, clean valid driving license is also required.

Location: Sheffield with Ad hoc travel to Scunthorpe (periodically)
Hours: 28 hours per week over 5 days, (probably 09.30am- 15.00 Mon –Thurs, 09.30-15.30 Fri)
Salary: £8.75ph/£12,740pa
Holidays 25 days a year

There may be some flexibliltity in working hours, so please send us you CV at Connectx Recruitment, if you think you have the right skill set for this role with a fantastic and exciting company. All candidate will be updated about the status of their application. The successful candidates will be contacted by phone

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