Senior Account Manager - Events

Recruiter
Redwood Search
Location
Dudley
Posted
15 Apr 2018
Closes
20 Apr 2018
Contract Type
Permanent
Hours
Full Time
Senior Account Manager - Events
£35-£45k

We are pleased to be working with our very successful client who has an excellent reputation in their market place.

Our clients are looking for a Senior Account Manager based in their West Midlands office. This is a great opportunity to work with a number their of clients delivering projects, as well as taking an active role in Business Development. There is a great opportunity with lots of scope for development and to really make the role your own.

Key Responsibilities

Project Management – full responsibility for managing the delivery of a portfolio of client projects across multiple account teams. Including large scale and high budget. Taking on or overseeing others in briefing internal departments, supplier liaison, content development, technical, logistics and delegate management. Attending all events run out of account teams.

Financial Management – Full control of all live project budgets and preparation of quotes, working to agreed margin targets with the Client Services Director. Timely reporting and reconciliation. Managing payment terms and invoicing to ensure all jobs are cash positive. Ensure Client Services Director is informed of all projects through their client stream.

ROI – Following client buy-in with the Client Services Director, responsibility for delivering and implementing ROI using their framework to determine the effectiveness of events through setting and measuring clear objectives. Keeping objectives alive through all elements of the project including pre and post communication. Producing post event ROI report.

Client Management – Heading up day to day client relationships. Leading and facilitating project related meetings. Creating touch-points with more senior contacts, understanding client strategy to enable higher level conversations and communicating to the Client Services Director any client opportunities.

New Business – Working with Client Services Director to put together high profile/budget pitches ensuring they meet the client requirements and are in line with our brand. Being on pitch team as and when necessary. Taking ownership of smaller pitch proposals with full responsibility of creativity and content. Attending networking events and new business meetings where appropriate

CRM – responsible for keeping CRM up to date with client contacts, updating notes etc.

Company Culture – Demonstrate the values and live and breathe the brand behaviours. Encouraging others to get involved and feel part of the team to help maintain and uphold their culture. Take an active part in team meetings and activities. Having a voice and sharing ideas.

Skills
· Outstanding interpersonal skills–excellent presenter and confident at communicating at a senior level.
· Good at building relationships
· Organisational skills and attention to detail
· Good stress management
· Autonomous – taking ownership and responsibility
· Leadership – leads by example, establishes trust and respect
· Flexible – ability to adapt in the moment
· Creative and dynamic – think outside the box, challenge the norm
· Ability to work in a team
· Ability to see projects through
· Computer literate

Requirements:
· Previous event production experience ideally in an agency environment at a Senior Account Manager level or equivalent
· Large budget event experience – including international
· Experience of content development and how to bring alive messaging in a conference environment
· Experienced in using ROI methodology – preferable but not essential
· Experience of working with internal communications teams - preferable but not essential

Skills
• Outstanding interpersonal skills – excellent presenter and confident at communicating at a senior level (Exec/board) including facilitation
• Experienced networker and relationship builder
• Organisational skills and attention to detail
• Good stress management
• Autonomous – taking ownership and responsibility
• Strategic thinker – ability to rise above, read the market and anticipate change
• Leadership – leads by example, establishes trust and respect. Ability to performance manage teams
• Influencer and ability to manage change through teams
• Financial acumen: reporting and forecasting
• Resource allocation and planning
• Goal setting
• Flexible – ability to adapt in the moment and responsive to change
• Creative and dynamic – think outside the box, challenge the norm
• Ability to work in a team
• Ability to see projects through
• Computer literate
Requirements:
• Substantial event production experience ideally in an agency environment
• Large budget event experience – including international preferable
• Line management experience essential
• Experience of using ROI methodology essential
• Experience of content development and how to bring alive messaging in a conference environment
• Experience of working with internal communications teams essential
• Experience of video production essential

Please contact Arlene Gray for more details 07977000103.

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