1st Line Technical Support Advisor

Recruiter
COS Recruitment
Location
Cheadle Hulme
Posted
11 Apr 2018
Closes
19 Apr 2018
Contract Type
Permanent
Hours
Full Time
We have a great opportunity for a 1st Line Technical Support Advisor with our client in Cheadle Hulme

- Temporary ongoing role
- 9am to 5.30pm Monday to Friday (1 hour lunch)
- £8.50 per hour
- Free parking and near to transport links

The key duties for the 1st Line Technical Support Advsor will include:

- 1st line support / call logging
- Managing all calls/communications using the internal logging system
- 1st line internal support
- Providing excellent customer service at all times
- Highlighting services to customers where appropriate
- Escalating sales enquiries

The right candidate for the 1st Line Technical Support Advisor will be:

- Preferably qualified to degree level or equivalent in IT;
- Strongly analytical with problem resolution skills;
- Trustworthy;
- Task orientated
- A team player
- A quick learner

The ability to speak French, German or Italian would be beneficial.

Due to the high level of applications we receive, we are unable to respond to individual submissions. Therefore if you have not received a response within 48 hours you have unfortunately been unsuccessful in your application this time

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