Technical Services Engineer

Harvey Nash
15 Apr 2018
20 Apr 2018
Contract Type
Full Time
Are you a Technical Services Engineer with experience of managing technical architecture including maintenance, configuration and problem solving on NetApp, Citrix and VMware technologies? Would you like to work on a permanent basis for a growing, independent and award winning company? If so this opportunity in Nottingham should be of interest to you.

Working for an organisation with multiple offices throughout the UK and boasting clients across a multitude of sectors; public, health, insurance, brands, retail, technology, education, financial services and international. You will join an IT and technology team based in the centre of Nottingham that are committed to being a quality, relationship-led business.

Your expertise and MCSE accreditation will also make you an expert in the Microsoft technology stack and enable you to deputise for the IT Technical manager where required. Typically your role will involve you acting as a technical consultant on numerous internal capital projects as well as implementing technical and infrastructure related projects in line with business needs. Finally, as the technical subject matter expert you will also act as the primary escalation point for technical queries from the Service Desk to assist in resolving customer incidents inline with agreed SLAs.

Within this fast paced environment you would need to receive, prioritise, document and actively resolve customer requests whilst striving to deliver the highest level of customer service.

In terms of your experience, we are looking for someone who is MCSE/ MCITP accredited with experience of VMware and ideally NetApp SAN technologies; Windows Server configuration and administration (2003/2008 R2); experience of Active Directory domain administration and Exchange 2010.

In terms of your approach it is critical that you have a positive outlook, you will be a great communicator and show how you can work on your own initiative. Due to the variety of people that you will come into contact with you will be able to demonstrate examples and an approach that flexes to the needs of your customer.

This is a rare opportunity to join such a successful and growing business in the East Midlands. It will therefore be a highly sought after position. Please get in touch if you feel this could be your next career move

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