Parts Co-ordinator

Expiring today

Shorterm Group
West Sussex
08 Apr 2018
20 Apr 2018
Contract Type
Full Time
Shorterm are currently looking for a Parts Co-Ordinator for a client in Sussex.

The salary is £21,707.

The role is to support the Customer Services Department and to provide an effective and efficient service to customers, in support of the organisation’s objectives.

The role involves:

• Dealing with day to day component sales and customer service issues
• Co-Ordination of the UK based Service Engineers
• Parts and components sales support; meeting requirements of customers
• Office based point of contact for truck kit sales enquiries, issue and follow-up of quotations
• Component sales warranty processing; handling all warranty related enquiries from customers, claims handling
• Co-Ordination of customer repairs
• Invoicing and surcharge administration
• Controlling export of component and parts sales
• Analysing results and providing regular meaningful data
• Providing support to other team members and cover during holiday and absence

The ideal candidate will have:
• Experience in a customer service environment
• Previous experience of working in the automotive/service industry
• A highly motivated, enthusiastic team player who is driver to deliver
• Able to work within a pressurised environment to agreed deadlines
• Technically minded
• Effective organiser and confident communicator
• Fully conversant with MS Office; Word, Excel, Outlook and calendars
• Previous experience of working with a CRM/ERP system.

Please contact Danny 01895427917 or email

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