Customer Claims Handler Motor PI

08 Apr 2018
14 May 2018
Contract Type
Full Time
About us:

Here at Allianz UK, everyone brings their own expertise and enthusiasm to work, to enable customers to make the right insurance decisions to meet their needs. We’re passionate about helping our customers and employees move on and up in life and business.
We nurture and invest in talent to ensure that great people build great careers with us. There’s a variety of different career opportunities which enable people to fulfil their potential and we provide an award-winning range of training, recognised in 2015 by Investors in People (IIP) with a Gold level accreditation. Other prestigious industry awards we have won include General Insurer of the Decade at the British Insurance Awards 2014.

Job Description:

This is an exciting opportunity to join the Motor Personal Injury Team in Milton Keynes as a Customer Claims Handler. You will investigate, negotiate and settle claims within agreed authority levels in accordance with company and regulatory requirements whilst providing a high standard of customer service. You will register allocated new claims to the mainframe systems on day of receipt, validating cover, liaising with underwriters where necessary and ensuring application of appropriate clauses, endorsements, conditions, etc. You will also be responsible for paying valid claims ensuring the proper application of policy limits, excesses and best practice. You will also be handling allocated internal tasks, eg. inactivity and diaries to ensure that all are dealt with within applicable time limits.

Skills & Experience:

Previous motor claims handling and personal injury experience is essential. Full technical training will be provided for the use of Allianz's IT claims systems and internal processes.

You will have a 'can do' attitude and a flexible approach with the ability to work to daily, weekly and monthly targets and able to demonstrate that you are a team player.

Additional Requirements:

At Allianz, we welcome applications from everyone, regardless of your background or needs. If you need assistance with making your application please contact us at hr-

For external applicants only –
Please be aware that we will require satisfactory pre-employment evidence to include DBS, Financial Probity and Fraud checks, before you can commence employment with us

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