Customer Support Technician - Engineering

ATA Recruitment
North Yorkshire
08 Apr 2018
16 May 2018
Contract Type
Full Time
Customer Support Technician



Main Purpose of the Role

This varied and challenging role sits with a leading provider of complex systems to the industrial market. You must be a technically proficient multi-skilled engineer to work with this interesting and demanding product. The successful candidate will have access to first class support, excellent progression opportunities and the exposure gained from working with an industry leader.

** Candidates must be eligible to live and work in the UK to apply for this position **

The Person

You should be flexible and dynamic in your approach, and bring energy and drive to your work. Key requirements are;

Mechanically & Electrical fault-finding ability (Pneumatics / hydraulics/rotating equipment experience: pumps, valves, gears, industrial automation, vehicles)

Fantastic problem solver

Excellent communicator, able to develop relationships

Key Responsibilities

Liaising with customers from inbound calls

Understanding the client’s product failure

Problem solving – resolving the issue personally or with support from the team

Size and select appropriate products for client requirements to solve the existing issue

Deliver clear and concise written communication

Follow with customer

Salary and Benefits

Market leading

The Company

Market leader in a number of lucrative industrial markets with a niche product. Constantly growing and evolving, this business has a very friendly and inclusive atmosphere with the opportunity to progress your skills.

How to Apply
Interviews are happening locally immediately, so don't delay! For further details please contact Matthew Townend on, email or send your CV by clicking 'Apply'.

** Candidates must be eligible to live and work in the UK to apply for this position **

ATA Recruitment Ltd, the recruitment division of RTC Group PLC, has a nationwide presence represented by branches across the UK. Typical vacancies filled would be management, maintenance, service, design, production, sales and project roles.
With a convenient Leeds Centre location, our premises provide excellent facilities for face to face interviews. For further positions please take time to browse our website: or alternatively call one of our consultants on

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