Junior Solutions Architect

Location
Bristol
Salary
£26000 - £32000 per annum
Posted
16 Apr 2018
Closes
14 May 2018
Ref
00081477
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This company is the leading provider of Managed IT Services to the small/medium company/not-for-profit sector in South West England and South Wales. It has won the MSP Mentor global award for the regions best MSP for the last 6 years running. Strategically, it is time to expand their unique service methodology to customers across the UK. In order to achieve this objective they are looking to fill this newly created position.

Are you looking to make the move from a technical role into technical solution design and delivery? Do you already have experience of turning high level designs and proposals into low level designs with achievable implementation plans? Are you well organised and able to maintain software and maintenance contracts for multiple clients?

In this role you will be the technical and design authority responsible for definition, product selection, solution design and planning of their technical projects. You will engage directly with their technology consultants and professional services team to help them make the right decisions and help them implement the best solutions. The role gives you the responsibility of aligning technical consultancy and design with service management and project management, working with evolving technology.

They need somebody that is able to combine technical expertise, service delivery and commercial appreciation, as you will be leading on the delivery of multiple solutions for our clients.

Responsibilities
- Be the technical design authority on multiple projects, demonstrating a good understanding of the client's existing technology in addition to those we design
- Develop achievable technical project plans, working with appropriate members of our professional services team
- Complete accurate and thorough high-level technical designs and facilitate effective handover to the professional services team
- Ensure quality assurance is actively managed throughout the project lifecycle
- For existing clients ensure licence renewals are kept up to date
- Working with account managers on renewals and account planners for our clients
- To work to and understand the standards and requirements of ISO9001 and ISO27001:2013 as relevant to the role at all times.
Technologies include: Windows Server, GPO, DNS, DHCP, MS-SQL, MS Exchange, MS-365, SharePoint/Exchange Online, WatchGuard/Cisco Firewalls, MS-Office, VLAN, RAID, LUNS, SAN, NAS, DAS, VMware, Hyper-V, ADSL, VDSL, EFM, Leased, MPLS, SD-WAN, 3G/4G, Hosted VoIP, Printing, Scanning, MFA and Windows desktop/applications.

Additional Requirements:
- Exceptional customer service and communication skills.
- The ability to work effectively in a fast-paced environment.
- Ability to document technical issues in a standardised and organised fashion.
- Review processes and seek to improve productivity
- Responsible for documentation
- UK valid driver's license
- 40 hours per week, flexible working with some opportunities to work from home

Reporting Relationship: COO

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