IT Technician Support

Recruiter
GLOBAL INTERACTIVE MARKETING ONLINE LIMITED
Location
London (Greater)
Posted
14 Apr 2018
Closes
14 May 2018
Contract Type
Permanent
Hours
Full Time
Job title IT Technician Support Duration Full Time Permanent Salary Dependent on Experience Location Central London , SE1 Global Interactive Marketing Online (GIMO) specialise in all aspects of online marketing, website and online games creation in the iGaming, Sports Betting, Poker and Casino industries. Due to the growing demand for our services, we are now recruiting for an “IT Technician Support” to join our creative workforce on a full time permanent basis. THE ROLE Joining and working with the IT team and reporting to the CTO, the main purpose of this role is troubleshoot and fix problems for the company (internal/​external users) across business and office systems, computer networks and telephony systems. The duties of this role include, but are not limited to: Preparation of Desktops/Laptops/Phone lines etc for all new starters Manage Tickets and update logs Provide 1st Line support Provide IT Support for 190 employees Provide support and advise in development of IT Infrastructure Deal with minor and major IT issues on site including desktop, telecom and network issues Software/Hardware ordering, installation and maintenance Manage all relationships with suppliers ( BT, IT Consultancy, hardware/software suppliers) Keep an up to date inventory list and manage outgoing equipment Provide general support to the Directors as/when the need arises Skills and knowledge essential in the post Have familiarity with network protocols such as TCP/IP,DHCP, DNS and VLAN communication Be familiar with Windows server 2008, XP/7/ 8 and Active Directory. Be familiar with Firewall-Switches, Routers, Wireless etc. Be familiar with Linux and Windows OS, MAC & iOS Microsoft Qualifications are essential Will be a self starter with the ability to work on their own initiative. THE COMPANY Established in 2006, we are based in the Waterloo/Southwark area with circa 180 employees working for us in London, and an additional 380 employees working globally as part of the group. Focusing on mobile and online Poker, Casino, Bingo and Sports Betting products in major European markets, we have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Flash Design, Content, Analysis, Software Development and Customer Service.

Similar jobs

Similar jobs