Operations Team Manager

Recruiter
Satarah Recruitment
Location
Northamptonshire
Posted
14 Apr 2018
Closes
20 Apr 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
The Company:

An Operations Team Manager is being recruited by our client a Banking organisation based in Northamptonshire.

The Job

* Lead a processing team in a customer centric environment where staff exceed customer expectations through quality and efficiency of service.
* Overview daily workflow and resource management of team, adhering to service level agreements.
* Lead, direct, develop and coach team members in order to enhance individual and team performance through one to one meetings and robust training plans.
* Ensure adherence to external regulations together with internal policies and procedures.
* Develop and maintain collaborative relationships with key internal and external stakeholders.
* Drive a continuous improvement environment which supports capacity creation/efficiencies whilst enhancing the client experience.
* Evaluate and address operational risks within the team.

Skills:

* Line Management experience
* Leading and managing a team
* Coaching and performance improvement
* Forward Thinking
* Continuous improvement
* Lean skills would be an advantage
* Processing and new account set up
* Knowledge and experience of KYC and banking compliance

Ideal Candidate

The successful candidate will have a thorough and detailed knowledge of banking procedures. You will have proven leadership skills and will have the ability to lead change through others.

Package:

* Competitive Salary and Benefits
* Career Progression opportunities
* Onsite Restaurant
* Well Being Days
* Subsidised Gym Membership
* Great working environment

For more information please do send over your CV and contact Esther for more information at Satarah Recruitment Limited

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