Mobile Phone Repair Technician

14 Apr 2018
18 Apr 2018
Contract Type
Full Time
Mobile Phone Technician job Summary

As an Technician you will work alongside the front of house team to process and provide a service from the repair department of our new store opening in Uxbridge. You will be required to process repair operations by completing repairs and corresponding with both sales staff and customers in order to deliver an exceptional repair service.

Mobile Phone Technician key responsibilities:

To consistently ensure that the efficiency and quality of each repair processed is to an extremely high standard.Create a culture of exceptional customer service through an efficient and high quality repair service at all times.Organise and communicate with the front of house team on orders to ensure that customers are kept updated on their order to ensure that they receive excellent customer service.Mobile Phone Technician other responsibilities

Ensure that all procedures and repairs comply with Health & Safety at all times through all procedures and ensure that the store is a safe working environment at all times.Mobile Phone Technician Key Skills, Knowledge and Experience

Ideally 1+ years’ experience repairing smartphones and tablets (iPhones, Samsung’s, iPad, MacBook’s). Ideally 2+ years repairing computers.Level 3 repair experience is desired.Energetic and proactive with an excellent customer focusPositive, can-do and friendly personaExperience of working in a fast paced, pressurised environmentMobile Phone Technician Benefits

  • Discounts on repairs and store purchases
  • Monthly team nights outOpportunities for progression
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