We are currently recruiting for a Customer Service Advisor/ Administrator to work for an insurance company based in Ardwick. This is a permanent position offering a competitive salary of £22,250 with an exciting opportunity to join a dynamic and growing business.
About The Role:
.Provide support to clients and ensure conversion of new business, to service existing accounts and to ensure the retention of renewals
.Achieve company targets in accordance with company procedures and regulatory requirements
.Dealing with client enquiries face to face, by telephone, email, fax and text message
.Provide excellent professional customer service at all times
.Ensure that all clients are treated fairly at all times
.Assist with the efficient and safe running of the Branch
.Carry out all tasks allocated to you by your Supervisor
.Obtain quotations using either computerised quotation systems, manual rating guides or by referral to management
.Communicate quotations to the client, them of the most appropriate in terms of price and cover to meet the client's needs.
.Accept the clients instructions, either verbally or in writing, to arrange incept insurance cover for new business, policy adjustments and renewals
Essential Skills & Experience
.We are looking for a reliable, articulate and self-motivated individual with a strong work ethic and willingness to learn
.You must be able to work as part of a team and also use your own initiative
.Confident in using CRM systems
.Excellent attention to detail
.Excellent and confident manner when dealing with people at all levels, either by telephone or in person, with confidence to be able to cold call leads
.Must have a good standard of English, both spoken and written
.Experience in insurance is desirable but not essential
About The Benefits
.Working Monday to Friday 9:15 am to 5:45 pm. with a 30 minute lunch break (1:00PM - 1:30PM)
.20 days holiday rising to 24 on service
.Free on-site parking
.All statutory Bank Holidays
.Company performance bonus of £500 paid twice a year (discretionary based on profit)
If this sounds like a role you will LOVE, please send your CV to
We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.
Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.
This job was originally posted as www.totaljobs.com/job/80964521