Credit Control Role

Focus Resourcing Group
14 Apr 2018
22 Apr 2018
Contract Type
Full Time

Our established client is looking to recruit for an experience Credit controller into their busy Staines office they are looking for a self-motivated individual who can prioritise own work load, escalate appropriately, identify financial and process efficiencies, develop analysis and make recommendations that can support effective decision making and working practices. The role is to progress defined administration tasks to ensure that company cash is collected promptly and in line with internal processes, ensuring that we provide a professional service to customers whilst maintaining a DSO of no more than 45 days.

Tasks :

Ensure cash is posted by 10am each day to the correct Customer account

Ensure cash allocations are made using remittance advices

Make 30 Successful telephone calls each day

Ensure the system is adequately updated using the decision flags provided and attaching relevant documentation

Agree payment plans where appropriate

Escalate and take ownership of Customer queries to aid prompt payment being made

Monitor the credit control inbox

Skills Required:

Strong communication skills, both written and oral

Ability to establish and maintain good customer relationships both internally and externally at all levels

Calm confident manner to handle potentially uncomfortable conversations

Competence in Microsoft office including excel

Excellent organisational skills

Excel testing will be at interview stage.

Company offer a fantastic working environment with free breakfasts daily, 25 days holiday and (final) salary pension scheme now known as average salary.

Car parking is local side streets and local station would be Staines.

*Please note, due to the high number of applications we receive we cannot guarantee to contact every candidate. If you have not heard anything from us within 10 working days of applying, then unfortunately you have been unsuccessful on this occasion and we wish you all the best for the future. Please keep checking our website for more opportunities.*

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