2nd Line Service Desk Support Engineer - Macclesfield, Cheshire

Recruiter
Senitor Associates
Location
Macclesfield
Posted
14 Apr 2018
Closes
22 Apr 2018
Contract Type
Permanent
Hours
Full Time
I am recruiting for a well known firm in Cheshire. They are looking for a skilled Service Desk Engineer to provide 2nd line support within their small and busy team.
The role itself is varied and comprises of service desk work, software and hardware deployment, desktop support, testing, training, telephone and systems support.
My client specifically promotes a good work environment ethic.

THIS REALLY IS A COMPANY THAT LOOKS AFTER THEIR STAFF!

2nd Line Service Desk Support Engineer - Macclesfield, Cheshire - £25K


The core skills you will have are:
* Experience in a 2nd Line Microsoft Support Environment.
* Desktop, Laptop, phone and tablet support.
* Window 7/10 Support.
* Active Directory and Group Policy.
* Solid network knowledge - TCP/IP, DNS, DHCP, troubleshooting
* Experience of operating within a Service Desk team.
* Experience in the creation of technical support documentation.

Roles and responsibilities:
* Providing technical expertise around all applications and areas of IT.
* Responding to support incidents on the phone, through email, within the Servicedesk software ticket system.
* Manage Active Directory for Users and Computers.
* Operate within published procedures for Incident, Request, Problem and Change Management
* Work within ITIL framework
* Provide technical input to project work
* Administration of all system procedures

2nd Line Service Desk Support Engineer - Macclesfield, Cheshire - £25K


There are interview slots available before the end of this week, so if you're interested in the role please do not delay in sending over your CV in response to this advert or call 0161 486 1599.

I anticipate a lot of interest in this position so do not delay in applying to avoid disappointment!




For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT

Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
This job was originally posted as www.totaljobs.com/job/80968167

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