Our client is listed on the Sunday Times top 100 Best Companies to work for.They work hard to be a great employer, to deliver outstanding customer service and to be a high-performance business. Our client is absolutely committed to their social purpose, in every part of the organisation. And they always seek to do better.
They are one of the UK’s leading housing associations with over 21,000 homes in London and the South East. Our client’s main aim is to make a purposeful difference, providing housing solutions and opportunities for those who can’t afford a home without their help. They offer a wide range of homes, for rent, part ownership or purchase. And by doing so, they build more than homes and they build communities.
Reporting to the Head of Business Information Systems, you will lead on the design, development and management of our clients SharePoint 365 environment and associated technologies. An enthusiast and advocate for the effective use of new and developing technologies, you will play a key role in driving and enabling business transformation through the development of our clients SharePoint capability to maximise the provision of intuitive efficient services to internal and external customers.
Strategy and Product Roadmap:ØRoadmap – lead on the development and ongoing maintenance of the SharePoint roadmap ensuring alignment with the business and IT strategiesØBusiness Alignment – ensure our SharePoint roadmap enables and supports our business ambition and customer needs while maintaining a flexible and low maintenance environmentØStakeholders – work closely with a with a wide range of business stakeholders and IT resources to understand business requirements and translate into intuitive efficient customer focussed solutionsØInnovation/Consultancy – be aware of emerging product capabilities and provide expert insight on how they can be harnessed to enable and support new and improved ways of working
Delivering Change:ØBusiness Transformation - play a key role in driving and enabling business transformation through the development of our clients SharePoint capabilityØSystem Development - proactively manage the evolution of the platform, bringing value to the business through the use of features, maintaining the roadmap and the compiling business cases for suggested improvementsØChange Management - play a key role in supporting the effective delivery and embedding of SharePoint related change into the business to deliver greater value enabling new ways of workingØKnowledge Transfer - develop and grow our clients SharePoint capability through ongoing knowledge transfer to the IT resources and business stakeholders to help maximise its business use and value deliveredØIntegration – lead on integration with other systems and data sources to facilitate improved business processing and managementØMigration and Consolidation - plan and lead the migration and decommissioning of all existing legacy SharePoint environments
Service & Performance:ØOperational Support - establish and develop an effective support capability within the Service Delivery team to enable the resolution of customer issues in the shortest possible timeframe.ØSpecialist Support - provide specialist operational support for the environment liaising with 3rd party partners to escalate and resolve issues in a timely mannerØSystem Health - monitor and maintain the overall health of the environment and related services, working with the Infrastructure Team to ensure high levels of performance and availability
Required Skills/Experience:ØExpert - be our ‘go-to’ lead for SharePoint 365, current best practice and emerging technologiesØKnowledge – maintain in-depth knowledge of the administration, implementation, configuration and customisation potential for SharePointØSkills – proven hands on experience of:ØEnterprise collaborationØEnterprise content managementØEnterprise searchØWork automationØKnowledge managementØRecords managementØEffective UI designØSecurity configuration and managementØIntegration with on premise and cloud based solutionsØExtranet creation and management
Process and Practice:ØGovernance - play a lead role in defining and maintaining SharePoint governance and guiding principles to ensure correct and proper usage of the platformØStandards and Best Practice - lead the way in defining and enforcing SharePoint designprinciples and standards in line with IT and SharePoint best practiceØQuality – have responsibility for the delivery of high quality, low maintenance solutions utilising standard reusable artefacts where possibleØMeasurement – monitoring and reporting to ensure effective and proper usage of the platformØCompliance – support for best practice information management and data protection requirements
Significant recent knowledge and experience of the following is essential:ØWorking with business stakeholders, design and deliver solutions that are intuitive, simple to use and low effort to maintainØDesigning, developing and delivering SharePoint 365/Online based solutions including customisationsØAgile software development and deliveryØManaging, maintaining and troubleshooting complex Microsoft SharePoint environmentsØStrong UX/UI design and development experienceØInformation security knowledge and awarenessØWorking with mixed in-house and external teamsØExcellent interpersonal skills with an ability to articulate ideas to both technical and non-technical audiences
Knowledge and experience of the following is desirable:ØPresentation of real-time BI including dashboardsØSearch presenting unified search interface to multiple back end information repositories including on premise and cloud based data sourcesØDeveloping and supporting integrations and interfaces between SharePoint and other applications/data sources
Our salaries are competitive and regularly benchmarked to ensure they are in line with market rates. Our client offer a good benefits package with an emphasis on work life balance and flexibility in line with Company and individual needs.ØStandard full-time working week is 35 hours per week, 9.00 am – 5.00 pm Monday to Friday.ØThey support flexible working arrangements, where appropriate.ØThey offer a salary sacrifice pension scheme which matches a minimum employee sacrifice of 5% of salary with a generous 9% by us.ØThey provide a medical cash plan to employees as a no cost benefit. Employees (and dependent children) can claim refunds to help cover a range of healthcare costs, including dental and optical treatments. Employees have the further option to add spouse and increase levels of cover at a monthly cost.ØThey offer financial support to employees if they cannot work due to long-term sickness.ØThey offer an enhanced maternity and adoption scheme after a year’s service and up to 10 days paid paternity leave.ØThey offer a Childcare Voucher scheme. In exchange for part of salary employees can opt to receive childcare vouchers saving money on tax and national insurance.ØThey have a death in service benefit for all employees.ØEmployees who need to use a car for business purposes can use our City Car Club scheme or are offered a mileage allowance.ØThey offer interest free travel loan facility for Annual Season Ticket (Public Transport), Bicycle and Equipment purchase and Annual Car Parking Fees.ØLeave entitlementsØThey offer a generous annual leave entitlement starting at 25 days, which increases by a day per year up to a maximum of 30 days. In addition to annual holiday entitlement, employees can receive up to two extra days’ discretionary leave at Christmas. There is also an opportunity to buy and sell up to five days’ annual leave per year subject to Management approval.ØThey offer up to five days or 35 hours paid caring leave in a 12 month period to look after dependants in an emergency.ØVolunteer days provide every employee with the opportunity to carry out up to two paid days of volunteer work each year in addition to their annual leave entitlement.
Other benefitsØEmployees are encouraged to make the most of opportunities, including formal training, having a personal development plan and encouraging continuing professional development.ØAccess to an Employee Assistance Programme which provides free, confidential advice on personal and legal matters – for you and those close to you.ØOur client will pay for one subscription to a professional body that is relevant and necessary to an employee’s duties.ØThere are a number of showers available at the Ealing Gateway office available for employee use.ØEmployees are invited to join the sports and social club. In exchange for a small contribution of £3 a month, the club organises a series of events ranging from theatre trips to football tournaments
This job was originally posted as www.totaljobs.com/job/80963008