PPI CASE HANDLER

Recruiter
The Claims Guys
Location
Altrincham
Posted
14 Apr 2018
Closes
21 May 2018
Sector
Legal
Contract Type
Permanent
Hours
Part Time

WHO ARE WE

The Claims Guys

We're a very successful and established Claims Management Company with a passion for pursuing compensation on the financial mis-selling of PPI.


THE ROLE

PPI CASE HANDLER

This role is based in our contact centre - high volume inbound and outbound calls.


RATE

£165 / DAY (pro-rata for part-time roles)


YOUR HOURS OF WORK

6 month contract

Full Time Hours MON - FRI 9AM - 5PM / 12PM - 8PM

Part Time Hours: MON - FRI 4:30PM - 8PM (PRO-RATA)

Start immediately


THE LOCATION

Location: Based in the heart of Altrincham in the southwest of Manchester. Easy commute for public transport users (5 minute walk from mainline trains and metro link networks)


THE JOB

Due to high demand in the industry, we are expanding our PPI Customer Contact department with experienced and competent individuals to add value to our business and process. We are looking for claim handlers with previous experience in PPI and individuals with a great telephone manner.

  • This is a Contact Centre role, high volume inbound and outbound calls.

Skills and Experience

  • Good knowledge and experience in the PPI complaints handling process.
  • Recent working experience with PPI related services and regulation, ideally working in line with the Financial Ombudsman Services and their regulations
  • Demonstrate great working ability to review, analyse and investigate PPI complaints across various products including (but not limited to) Loans, Credit Cards, Mortgages.
  • Experience in telephony roles - this role will be primarily on the phones, dealing with high call volumes.
  • Strong IT and administration skills.
  • Extremely organised and target driven.
  • Excellent attention to detail and be able to multitask.

Preferable skills and experience (not necessary)

  • Active knowledge of Undisclosed Commission (Plevin) cases

If you want to work for the biggest Claims Management Company for PPI in the UK then look no further. If you feel you have a good end to end knowledge of PPI, CMC regulators and their processes and are vibrant, fun and confident then this role is for you. In return, we will provide very competitive rates and the ability to work alongside professionals from all industries.

Submit your interest with us and we will be happy to discuss your options further.


WHAT TO DO NEXT

Please send in your CV for immediate consideration


This job was originally posted as www.totaljobs.com/job/80963424

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