Support Engineer - Platform Systems - Rochdale, Greater Manchester

Zen Internet
14 Apr 2018
19 Apr 2018
Contract Type
Full Time
Zen has an ambitious three year growth objective underpinned by innovation of the platforms and services delivered by the Technology Department. Working within the Technology department as a Support Engineer you will be responsible for:

  • The ongoing operation of Zen’s key systems and platforms.
  • Operating as part of an out-of-hours on-call support team.

You will support our Senior Engineers on a day to day basis, getting involved in the following responsibilities:

  • Maintaining operation of system environments including the upgrade of platforms, OS and infrastructure.
  • Responding to customer requests for additional services.
  • Identifying incident trends and escalating them to problem management.
  • Upgrade and configure system software that supports infrastructure applications
  • Perform ongoing performance tuning, hardware upgrades, and resource optimisation as required.
  • Administration of Nutanix hyper-converged infrastructure

The successful candidate will be part of a highly skilled and fast paced technical team within Technology Department that ensures Zen’s systems and infrastructure meet the needs of the customer 24x7x365.
We are keen to hear from individuals who have a positive attitude, a will to learn and develop into this role. The Support Engineer will have a keen interest in Technology and possess extensive experience in a technical IT role; which has covered some of the following - Desktop support, Monitoring tools, Windows operating models and coding. You will be tasked with liaising with stakeholders across the Development and Helpdesk teams, therefore excellent communication skills and a will to get things done is essential.

And this is what we'll offer you

  • 6 month salary reviews
  • Private Medical Healthcare Scheme
  • Pension Scheme
  • 25 days Annual Leave (with option to buy/sell 5 days)
  • Bonus (based on company performance)
  • Free Broadband up to the fastest speed available (inc Fibre)
  • Travel Loan and Ride2Work Schemes
  • Subsidised Onsite Nursery
  • Subsidised Onsite Restaurant
  • Summer & Christmas Parties

This job was originally posted as

Similar jobs

Similar jobs