Marketplace Trading Assistant

Gift Universe
14 Apr 2018
20 Apr 2018
Contract Type
Full Time
Job Purpose
The Marketplace trading assistant is responsible for supporting the Ecommerce Marketing Manager in maximising sales and profitability on third party marketplaces through effective management of stock and listings.

Key Accountabilities and Responsibilities
- Management of Stock
- Analyzing Sales & forecasts to ensure the correct stock levels are available to maximise sales, whilst minimising overstocks and markdown
- Working closely with Merchandising team with forecasting of key products and advising out of stocks
- Managing buffer levels to ringfence key products
- Creating shipments for the warehouse to send stocks to Amazon
- Dealing with overstocks through removal or disposal orders from Amazon
- Keeping the Amazon stock file up to date through stock takes
- Importing refunds into our system

Management of Listings
- Use sales data & own flair to identify new products for sale on marketplaces
- Create new listings on the marketplaces and optimising existing listings through better descriptions, images and search terms
- Creating new listings in European Marketplaces, supported by translation services
- Dealing with various Amazon issues i.e. blocked listings or compliance issues and then liaising with seller support
- Keeping the pricing of our listings updated via uploads into our pricing software
- Policing listings that come under our brand by removing infringing content or sellers
- Propose deals for our listings i.e. Black Friday deals
- Managing our brand storefronts and creating enhanced brand content for our listings

Other Accountabilities and Responsibilities
- Produce a weekly KPI report analysing bestsellers and slow sellers, as well as metrics and inbound performance into Amazon
- Getting our products through Hazmat reviews (dangerous goods) with the support of the Far East Office
- Providing our VAT associates with monthly VAT reports and EC sales list cost price templates
- Analysing feedback to request Amazon to remove inappropriate feedback and to prevent the same issues happening again
- Monitoring our account health to pick up on any potential issues
- Supporting in implementing any new opportunities for the marketplaces and our expansion into new marketplaces

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