Head of Professional Learning & Development

14 Apr 2018
14 May 2018
Contract Type
Full Time
Head of Professional Learning & Development Nottingham

Up to £35,000

The Client:

A fast growing and well established Managed IT Services Provider (MSP) working in the enterprise space and with UK Head Office in Nottingham. Delivering both Managed IT and Professional IT Services they are a breath of fresh air in the managed EUC and Infrastructure services market, and work across Public Sector, Government and Commercial clients. They currently offering a great opportunity for a Head od Professional Learning & Development. This is a brand new role as part of their ongoing high growth and expansion.

The Role:

Working out of the Head Office you will take overall responsibility for end to end ownership of the induction process. You will co-ordinate and manage technical inductions and training activities as well as the analysis of real-time workflow pressures. The Head of Professional Development will also have responsibility of the Knowledge Management platform and processes.

External responsibilities will also include content creation for customer delivery projects as well as creating and maintaining user guides for company toolset and processes. You will work closely with the Service Transition team to deliver onboarding content if necessary.


Applicants will need strong interpersonal skills with the confidence to develop and build personal relationships with internal stakeholders.

Background in Learning and Development is essential and previous experience in IT environment is desirable.

Candidate should ideally have experience of:

* Managing an induction process and tools
* Managing some form of learning & development programmes
* Content creation and management of an online performance platforms
* Coordinating training activities
* Creating process user guides

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