Junior IT support

Churchill Services
14 Apr 2018
14 May 2018
Contract Type
Full Time
Salary Details: Competitive

Junior IT Support
Competitive Salary DOE
Are you a technically minded individual or a Level 1 IT engineer with good administrative abilities looking to take their career to the next level?
Are you looking for an adverse role, working in a fast-paced IT department?
Yes? Then come and join our fantastic team at Churchill Contract Services.
This is an excellent opportunity for either a technically minded individual or a Level 1 IT engineer with good administrative abilities looking to take their career to the next level.
This role will primarily be to assist the work of the IT Manager and provide on-going administrative support.
So what’s in it for you?
As a Junior IT Support you will be part of a forward thinking company with more than 12000+ employees, that’s re-defining soft FM service for over 1,000 clients providing contract cleaning, security, catering and specialist service solutions throughout the UK.
Our confidence and success stems from the energy and insight of our excellent people who have been recognised through our selection as a Sunday Times Top Track 250 organisation.
As we approach our 40th year, we enjoy an enviable place in the market – as one of the largest independently-owned service solutions organisations in the UK with a team in excess of 12,000 and turnover approaching £165M
Role Responsibilities
* * Administration of IT assets * Assist with support for IT equipment including iPads * Issue all IT equipment and credentials to users * Issue and follow up on all IT policies * User management & administration for Voice over IP phone systems * Creating, updating & maintaining administration documentation * Administration of company mobile phones (standard, Blackberry and Smart phones) * Liaising with the external 3rd party Mobile Communications provider * Issue all mobile phone hardware to users * Administration and asset tracking of company mobile phones * Issue and follow up on policies for company mobile phones * Ordering of all mobile phone equipment & accessories * Stock Management of all company mobile phones * Administration of Company PSTN telephone line * Daily management of incoming emails and post * Answering and managing all incoming calls to the IT team, outgoing post, and couriers * Invoice processing * IT projects to support as and when required The Ideal Candidate

Understanding of IT systems and Office Applications
Be a team player
Logical and structured approach
Evidence of experience of working to deadlines
Ability to manage conflicting demands and work at all levels across a diverse organisation
High level of attention to detail
An effective communicator with good telephone and interpersonal communication skills at all levels.
Able to plan and prioritise workload to ensure objectives are achieved on time.
Able to identify problems and make decisions, taking appropriate action to resolve.
Able to attain an accurate and consistent standard of service with a high level of competence in word processing, including a formal presentation of letters, reports, and other documents.
Able to work on own initiative and positively as a team member.
Computer literate with the ability to effectively use Microsoft Office package and databases.

*Previous experience working with contractors and 3rd party suppliers would be an advantage*
*Relevant qualifications in IT support/administration is desirable*

If you are looking to work with a great people and be recognised for great achievements, then what are you waiting for?

IT, Support , Junior

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