IT Trainer

Law Support
London (Greater)
14 Apr 2018
20 Apr 2018
Contract Type
Full Time
This City based large International law firm are keen to hire an experienced IT Trainer to assist them with a firm wide rollout of legal applications, primarily Elite 3e and Windows 10.

Based in the firm’s London office, the IT Trainer will support the IT Director and IT Head with actively promoting the use of new and existing IT software across the firm and deliver high quality classroom and one to one training to all levels of staff. Duties include;

Conducting classroom and one to one training sessions
Training and support on all aspects of software and supported equipment
Promoting IT software by means of demonstrations and floor walking
Creating high quality supporting courseware including workbooks, manuals, quick reference guides
Ensuring good practice is adhered to consistently for all IT training solutions
Maintaining accurate training records
Provide back-up support to the IT Helpdesk
Participate actively in meetings as appropriate
Testing and review of newly acquired and potential software
Developing on-line electronic training material
Assist in assessing user requirements and work processes and tailoring training courses for practical adoption
Other training related activities as required
Candidates are required to be educated to degree level as well as possess a training qualification. The firm use a number of bespoke legal software and will favour those from a legal background who understand legal specific applications. You will also ideally possess at MOS certification. Further technical skills required;

Windows 10
PMS software, Elite and/or Elite 3E essential
Microsoft Office Certified, Adobe expert
Thorough understanding of e-learning programmes
Bighand Digital Dictation and Speech Recognition
Legal specific applications such as InterAction and Laserforms
Experience of supporting and training mobile devices including Blackberry, iPhone and iPad
Possess a European language, preferably French
Candidates must be available at short notice and be prepared to travel to overseas offices.

To apply contact Neil Hagan quoting ref. NH-ITT-13.04.18

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