Customer Service - German

Recruiter
Search Consultancy
Location
Plymouth
Posted
14 Apr 2018
Closes
18 Apr 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Suchen Sie nach einer Rolle, in der Sie Ihre Muttersprache verwenden können?

This is a role till the end of July where the duties are;

Examines and processes paper claims and/or electronic claims. Determines whether to return, pend, deny or pay claims within policies. Determines steps necessary for adjudication. Follows established departmental policies and procedures, operating memos and corporate policies to resolve claims and claims issues. Settles claims with claimants in accordance with policy provisions. Compares claim application and/or provider statement with policy file and other records to evaluate completeness and validity of claim. Interacts with agents and claimants by mail or phone to correct claim form errors or omissions and to investigate questionable entries. Telephone communication skills to interact direct with customer and clients .

Skills:
Data entry skills. Ability to handle multiple tasks. Ability to correctly complete assignments within specified timeframes. Customer Service experience beneficial.

Education:
German language skills essential.

Languages:
German Read Write Speak
English Read Write Speak

Start Date: 03/26/2018 Hours Per Week: 35.00
Est. End Date: 07/27/2018 Hours Per Day: 8.00
Schedule Notes: Days Per Week: 5.00

If you are interested please contact me as soon as possible using the link provided

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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