1st Line Support Engineer

Latcom Plc
14 Apr 2018
14 May 2018
Contract Type
Full Time
1st Line IT Support Engineer needed in Birmingham (located in B18 and easily accessible via the Tram service).

Please note, this role is paying £20k and has the potential to go up to £22k after a 6 month probation period.

Job Purpose:
The successful candidate will be the first point of contact on the helpdesk providing 1st support for various hardware (printers, scanners, laptops, desktop support) and work with other members of the IT department to resolve 2nd and 3rd line support calls.

Experience needed:
• Recent experience in a similar 1st line role
• Good working knowledge of Windows 7 / Windows 10 OS
• Skills in Windows, Windows Server (Apply online only), MS Office 365.
• Active Directory
• Enthusiastic, have excellent telephone manner/communication skills
• Strong customer facing skills and looking to work in a fast paced environment.

If you have the skills above please submit your CV

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