IT Support Technician

Optima UK INC Ltd
14 Apr 2018
20 Apr 2018
Contract Type
Full Time
Job Title IT Support Technician

Location Leicester

Salary Between £22,000 and £25,000 per annum

The Role

If you are passionate about IT and driven to provide high levels of customer service and IT support within a growing Engineering business, then this will be the role for you!

In this position, you will be working as part of a small team, reporting into the IT director and be responsible for:


Providing 1st line helpdesk support to over 150 internal users.

Providing solutions to hardware and software issues via email, phone and face-to-face.

Assisting with system diagnostics and troubleshooting.

Assisting with the implementation of the company’s IT development plan (including implementation of new technologies & software).

Occasionally be involved in small to large scale projects.

The Candidate

You will have at least 2 years’ experience within an IT support role, as well as:


Have an excellent knowledge of Windows Server, Windows Office 365 and Microsoft SQL.

Understanding of vSphere 6, AutoCAD, DDM and ERP (desirable).

Be a self-starter and motivated.

Be confident in providing direct IT support to users at various levels.

Excellent communication skills, both written and verbal.

Client Overview

A large industrial equipment supplier, with an enviable reputation going through an unprecedented period of growth.

The Package

Start date: Monday 30th April 2018.

Salary: between £20,000 and £25,000 per annum, depending on experience.

Working Hours: Monday to Friday, 8:30am to 5pm.

Temp-to-perm position.

22 days’ holiday + statutory entitlement

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