Field Service Engineer

SOLOS Consultants Ltd
14 Apr 2018
20 Apr 2018
Contract Type
Full Time
Our client is currently looking for a Field Service Engineer (EPOS) to join their team on a permanent basis.

The work is based on the customers sites and involves driving to various sites daily to perform the replacement and swap out of customer retail IT devices.

You will be provided with a company vehicle, phone and fuel card.

Day to Day Jobs would entail:

• Provide on-site swap out services ensuring adherence to Customer contract commitments.
• Collection of all parts as necessary to complete installations, from the nearest courier drop/depot.
• Installation, service, repair and maintenance of EPOS systems
• Ensure the process and procedures for all parts whether broken, needing repair, or returning are strictly followed.
• Carry out any project support and installation work as required by the business

The ideal candidate will:

• Have excellent communication skills
• Good Analytical Skills
• Field service experience
• Customer Service experience
• Calm under pressure
• A clean driving licence is essential for this role as it does require significant driving.


Experience/Knowledge with EPOS

You will be covering an area of roughly 100miles radius from your home address.

The role is 40 hours per week. Spread over working any 5 days in 7 days on a rota system.

The work is scheduled for 5 days in any 7 and will involve working 1 weekend in 3. Typically calls will be scheduled between 9am and 5pm

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