Service Manager (Automation)

Recruiter
Optima UK INC Ltd
Location
Leicestershire
Posted
14 Apr 2018
Closes
20 Apr 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Job Title 14588 - Service Manager (Automation)

Location East Midlands

Salary Circa £45,000 per annum + Benefits

The Role

This role will manage service department team members, including customer service interactions, reports, and repairs with the intention of providing the highest level of customer service with a sales-minded attitude while developing lasting customer relationships. You will be responsible for servicing contracts and their renewals, dealing with complaints quickly and professionally, to own all aspects of repair/upgrade works.

The Candidate

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Previous Service Management Experience
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Project Management Experience
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Strong Customer-Facing Skills
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Creative Problem-Solving
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HND or degree qualified in a Mechanical, electrical, mechatronics subject
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Experience in electrical and electronic equipment such as PLCs, servo motors etc.

Client Overview

The company is an automation engineering business that provides a comprehensive range of bespoke solutions to customers in the automotive, medical and packaging industries. They provide customers with a total solution to Manufacturing automation solution and are synonymous with the highest levels of customer support

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