Regional Operations Manager - Southern

Invictus Group
14 Apr 2018
14 May 2018
Contract Type
Full Time
My client has excellent opportunity to Join their business a Regional Operations Manager.

The purpose of this role is to have responsibility for the successful, profitable and commercial delivery of the Southern Region within the business' customer's account and to grow and develop services on the contract framework. . To be part of an Account Management Team delivering the Customer Proposition in line with the company Vision 2020 Strategies.


• Responsible for all operational activity in the Region
• Build long term and sustainable customer relationships whilst maintaining the highest standards of presentation, personal integrity and customer support
• Manage the people development and succession planning within the contracts to ensure opportunities are created and key personnel are retained
• Ensure that the budget is adhered to and all levels of expenditure are within the set account targets
• Work closely with your FM teams to ensure that cost data is current, benchmarks are in place and efficiency drives enhance the performance capability
• Liaise and support key internal and external stakeholders
• Ensure high standards are maintained in respect of technical compliance to standards, health and safety and pay particular attention to statutory compliance across all Facilities Management services in buildings / services provided
• Ensure that all of your team have suitable H&S training and adopt high standards in the completion of their work. Lead by example in the development of a “Safety Culture” within the team, with clients and with all parts of the Industrial & Infrastructure division
• Support the FM Operations team in identifying technical risks. Demonstrate ownership to ensure that the risks are mitigated and auctioned as appropriate by appointed and competent persons.
• Proactive development of innovative technical solutions throughout the estate portfolio, sharing best practice across all sites.
• To assist in developing and implementing an effective asset life management system from data gained from statutory and mandatory inspections and tests.

Personal Spec

• Substantial quantifiable and demonstrable experience in a similar role, with previous experience in Facilities Management, with a bias in management of multiple sites
• Background in Operational management
• Strong and demonstrable Customer Relationship Management
• Working knowledge of P&L Accounts
• Experience in financial forecasting, budgeting and analysis is required
• Demonstrable experience of successful service management within a TFM contract
• Recent quantifiable and successful of negotiations with clients which have resulted in satisfactory issue resolution, incident management, value add to the business, cost savings or new business
• Proven track record in successful people management including performance management and familiarity with operational HR process and procedure
• Valid formal Health & Safety qualification e.g. NEBOSH
• IT literate Management Information Systems, MS Word, Power point and Excel
• Educated to Degree level in an appropriate Engineering or Asset Management Discipline, or formal Facilities Management recognised Qualification.

If this is of interest do not hesitate to apply

Similar jobs

Similar jobs