Application Support Specialist

Recruiter
Hays IT
Location
United Kingdom
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Software firm | Application Support Specialist | London | 30,000 - 40,000 depending on experience Software firm looking for an Application Support Specialist to work in a technical role with its software solution This is an opportunity to join a successful UK software firm in a fast-growing market with opportunities to progress at an accelerated rate Provide technical support to software users in multi-user environments Provide remote assistance for on-premises installations of software Manage software service setup and upgrades for their SaaS customers Triage incoming support tickets and help manage the support ticketing system Advise customers on available software utilities, pre-configured application content and additional configuration options Provide support to their application development team in terms of helping to test new releases/functionality Help, maintain and improve software utilities and application content The role would suit an energetic and technically capable individual with excellent customer communication and interpersonal skills Specific experience with Microsoft SQL Server environments or other SQL-based RDBMS would be desirable in this role, together with some experience of programming Technical Skills and Experience Microsoft Windows and Microsoft Windows Server Operating Systems Microsoft Office suite and Microsoft Excel specifically At least one of the following programming languages: C#, T-SQL, VBA or InstallScript A good understanding and practical experience with the following technologies would be an advantage: Microsoft SQL Server environment InstallShield environment Command Line Interfaces. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk - provided by Dice C#, INSTALLSHIELD, MICROSOFT, RDBMS, SAAS, SQL, SQL SERVER, VBA, WINDOWS, WINDOWS SERVER

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