IT Techniciian

Oakes Recruitment
14 Apr 2018
14 May 2018
Contract Type
Full Time
Job Description

Oakes Recruitment is currently recruiting for an IT Technician in Lowestoft

Job purpose:

To provide IT support across the organization based our clients Lowestoft office.

Main duties:

  • Monitor Helpdesk System for tickets

  • Monitor backups from Datto device and QNAP time machine

  • Configure PCs, laptops and Macs

  • Mange Apple Profile Manager

  • Manage Spiceworks inventory (laptops, PCs and mobiles)

  • Order equipment (phones, computers, printers etc)

  • Management of Office 365 users and settings

  • Windows 7 - 10 configuration and management

  • macOS configuration

  • Management of iOS, Android and Windows phones through Apple Profile manager, Sophos MDM and Office 365.

  • Checking stock levels and ordering where required.

  • Creating user accounts and setting permissions, groups etc

  • Active Directory management, group policy management

  • DNS and DHCP

  • Basic SQL commands and tasks on occasion

  • Knowledge of IP addresses and network configuration

  • Powershell script knowledge

  • Exchange Online, 2013, 2007 knowledge

  • Mimecast email review and management

  • Ability to take ownership of specific projects

  • Remote support over phone, Teamviewer and email

  • Occasional travel to Stoke office.

Person Specification:

* Excellent interpersonal skills

  • Punctual

* Analytical and problem solving skills

* Decision making skills

  • Effective verbal and listening communication skills

* Attention to detail and high level of accuracy

  • Clean desk policy

Similar jobs

Similar jobs