Infrastructure Engineer Backup

Recruiter
Freshfields Bruckhaus Deringer
Location
United Kingdom
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Infrastructure Engineer - Backup THE ROLE We are seeking an Infrastructure Backup Engineer to join Freshfields atour new Global Centre (Europe) in Manchester. The purpose of the role is to operate, maintain and improve the core ITinfrastructure in the data centres and the firms offices. ABOUT US Freshfields Bruckhaus Deringer is a major international law firm,providing business law advice of the highest quality. We want to be thelaw firm that clients turn to for legal advice where it matters most,wherever in the world that may be. We deliver seamless service acrossborders, cultures and languages, and the launch of the FreshfieldsGlobal Centre (Europe) is central to this vision. Our aspiration is to extend the Centre outside Europe, enabling us togive our lawyers the worldwide 24/7 support they need to deliverexcellent client service. You will be joining us in the early stages of this initiative, andhelping to shape this new and exciting way of delivering our globalservices. Whatever your area of expertise, this is a place where you canbe yourself and really flourish. ABOUT IT The IT Department is responsible for providing technology and supportto enable fee earners and business services employees to operateefficiently both internally and with their clients. The IT department iscomprised of two functions, Customer Services and Technology Services.These two functions work closely together with the shared goal ofdelivering strategic business value through the application oftechnology. IT operates as a global team with regional presence in mostof our offices. Our centralised IT infrastructure is maintained andmanaged by Technology Services and Customer Services provides allbusiness facing support and services. KEY RESPONSIBILITIES AND DELIVERABLES Carries out agreed operational procedures. Contributes to theimplementation of maintenance and installation work. Identifiesoperational problems and contributes to their resolution; Investigates problems in systems and services. Assists with theimplementation of agreed remedies and preventative measures; Develops, documents and implements changes based on requests forchange. Applies change control procedures; Receives and handles requests for support following agreedprocedures. Responds to requests for support by providing information toenable incident resolution and promptly allocates unresolved calls as appropriate; Contributes to the availability management process. Analyses serviceand component availability, reliability, maintainability andserviceability. Ensures that services and components meet and continueto meet all of their agreed performance targets and service levels.Implements arrangements for disaster recovery and documents recoveryprocedures. Conducts testing of recovery procedures; Monitors service component capacity and initiates actions to resolveany shortfalls according to agreed procedures. Applies techniques tomodify demand for a particular resource or service; Assesses and analyses release components. Provides input toscheduling. Ensures release processes and procedures are maintained; Undertakes routine installations and de-installations of items ofhardware and/or software. Documents details of all hardware/softwareitems that have been installed and removed so that configurationmanagement records can be updated; Reviews system software updates and identifies those that meritaction. Tailors system software to maximise hardware functionality.Installs and tests new versions of system software; Performs regular high-performance, scalable backups and restores on aschedule and tracks offsite storage. Carries out documentedconfiguration for allocation of storage, installation and maintenance ofstorage system as per the agreed operational procedures. KEY REQUIREMENTS Essential Technical Skills Backup: Excellent understanding of designing, implementing and maintainingbackup solutions based on EMC Networker; Great working knowledge of EMC Data Domain systems; Experience in implementing backup solutions for a variety ofworkloads including MS Exchange, vSphere, NDMP, MS SQL Server; Good understanding of compliance aspects of backup. Compute: Excellent understanding of designing, implementing and maintainingcomplex vSphere deployments, including features and ecosystem componentslike vSphere Replication and Site Recovery Manager; Well versed in server provisioning methodologies, able to driveconstant process improvement and efficiency gains; Experience in integrating public cloud solutions with private VMwaremanagement ecosystem Desirable Technical Skills A candidate would be able to fulfill one technical skillset above fullywhile having one or more secondary technical skillsets from the following: Storage: Very good grasp of general shared storage and cloud storage conceptstogether with current market; Good comprehension of designing, implementing and maintaining iSCSIand FC based SANs, Brocade FC Switch knowledge a plus; Knowledgeable of Dell Compellent Storage Center and HDS HUSVM storage arrays; Experience in provisioning of file and object storage servicesdesirable, knowledge of HDS HNAS systems a plus. Citrix: Good comprehension of designing, implementing and maintaining serverbased computing solutions with Citrix XenApp, Citrix PVS and associatedconcepts and providing highly available solutions based on XenApp components. Active Directory: Good comprehension of Active Directory and associated technologieslike DNS and Group Policy Management; Experience of Active Directory availability and DR methodologies; Knowledgeable on Windows Server ecosystem and features. General skills Troubleshooting skills and good comprehension of root cause analysis methodology; Strong end to end infrastructure stack understanding; Fluency in reading log files and network traces to troubleshootcomplex technical issues. Freshfields is an equal opportunities employer and all applicationsreceived by the firm will be considered by the firm on the basis oftheir merit alone and we welcome applications from all suitablyqualified individuals regardless of background. All offers of employmentwill be conditional on the candidate having/securing the right to workin the UK and providing the firm with evidence of that right (asrequired by the Immigration, Asylum and Nationality Act 2006) prior toemployment commencing. Please note that, in line with the requirementsof the UK Border Agency, non-EEA candidates may not be appointed to apost if a suitably qualified, experienced and skilled EEA candidate canfill the position. Freshfields is a Ban the Box employer. We ask applicants to disclosecriminal convictions only when a conditional job offer is made. Aconviction does not automatically lead to withdrawal of the offer: wemake decisions on a case by case basis and take a number of factors intoaccount (e.g. the role you are applying for and the circumstances of theoffence). You would have the opportunity to discuss the matter with usbefore we make a decision. APPLY NOW - provided by Dice ACTIVE DIRECTORY, CITRIX, CLOUD, CONFIGURATION MANAGEMENT, DISASTER RECOVERY, DNS, EMC NETWORKER, REPLICATION, SQL, SQL SERVER, WINDOWS, WINDOWS SERVER

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