Digital Marketing and Customer Service Executive

Recruiter
Bluetownonline Ltd
Location
Guildford
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Job Title: Digital Marketing and Customer Service Executive Location: Guildford Salary: 18.000 Job Type: Full Time, Permanent Do you have a marketing background? Passionate about giving excellent customer service? Happy following up customer enquiries? Digitally savvy? Then this could be the role for you. The Company is an innovative market-leading Solicitors Firm who specialise in business debt recovery and they are now recruiting for a duel marketing and customer service/sales role. The main responsibilities of the role will include managing the social media channels, assisting with email campaigns and creating blog articles alongside responding to all inbound sales opportunities and following up prequalified leads. Although this is not a targeted sales role, you will often be a customer's first point of contact with the company and you will need to be confident fielding sales enquiries over the phone, via email or social media. Responsibilities: Answering customer enquiries via phone, email or social media Use telephones or internet to reach out to customers and verify account information Set up accounts Manage CRM information of clients and prospects Manage social media channels Create email campaigns Publishing marketing content on company website Keep up to date on latest digital marketing trends Provide marketing support to the Sales and Marketing Manager The successful Candidate will have: Understanding of Digital marketing Experience posting and managing social media accounts Commercially minded Pro-active and energetic in following up leads and opportunities Good communication skills Well-presented, polite and tactful Good IT skills Experience with Hubspot would be advantageous Good writing and numeracy skills Inquisitive and willing to learn Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Digital Marketing Specialist, Digital Marketing Advisor, Digital Marketing Consultant, Marketing Analyst, Digital Marketing Manager, Digital Marketing Administrator, Marketing Assistant, Marketing Manager, Marketing Coordinator, Senior Marketing Executive, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive and Customer Assistant may also be considered for this role. - provided by Dice CRM, INTERNET, SAP CRM

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