Data Centre Operations Trainer - Top 3 UK Hosting & Cloud Brand

Recruiter
Recruitment Revolution Limited
Location
United Kingdom
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Data Centre Operations Trainer, Maidenhead - Top 3 UK Hosting &Cloud Brand Maidenhead 28,000 - 38,000 DOE + Excellent Company Benefits ++ We are delighted to offer this opportunity to join one of the UKsleading managed hosting companies ++ Who we are: Headquartered in Glasgow, we employ over 350 talented staff in officesand datacentres across the UK. Originally founded in 1998, the businessis listed on the London Stock Exchange and specialises in deliveringcloud consultancy, facilitation and digital transformation to ISVs,SMEs, enterprises and the UK public sector. Our employees help enable any size of business and organisations tooperate their online data and IT environments safely and securely. Ourtechnical staff are experts in public, private and hybrid cloudsolutions - including AWS and Microsoft Azure as well as data centreand network engineering. We own and operate a network of UK data centresconnected by a high capacity private fibre network and backed by 24/7technical support. The Data Centre Operations Trainer Role: Based at the Groups primary Data Centre in Maidenhead, the Data CentreOperations Trainer will play a significant role in the Groups growthand long-term staff development plans. You will be influential inenabling Responsibility, Accountability, Delivery and Quality across theconverging Group. Your primary focus will be on the design, developmentand delivery of a variety of training resources for the NOC Engineersand Technicians who operate 24/7 across our UK DC estate providingsupport to both our customers and our internal operations. You will be ahighly experienced and hands on, Data Centre professional with a passionfor leading and sharing by example, positively influencing the workculture and developing a growing team of excellent technicians. Key Responsibilities: + Collaborate with Directors/Managers to obtain information and todefine their training objectives/deadlines in order to develop in-depthon-the-job training solutions and material on all aspects of DC operations + Be the Group expert on DC operations, championing consistency ofworking practice across the entire estate + Design, document and deliver: - on-the-job training on all DC operational tasks - an induction programme for NOC Technicians and Engineers + Collaborate with Managers, Team Leaders and SMEs to produce andimplement processes and procedures + Share best practice throughout the Group, establish the standard inDC operations + Collaborate with internal SMEs to create training systems as appropriate + Maintain training records + Coach staff on use of systems, processes and behaviours + Stand in or represent Line Manager as required + Create team/role/individual training plans/personal development plans + Assist roll out of ISO / Data Assurance processes Required Skills/Experience: + A minimum of 5 years of technical experience in Data Centre operations + At least two years of demonstrable on-job-training, 1-2-1 trainingand 1-2-Many training + Good working knowledge and understanding of server builds,installation within and without equipment racks, copper and fibrecabling, ticketing systems, networking, power, maintenance + Possess Vendor certification such as Microsoft, Dell, CompTIA, Cisco + Possess a recognised training qualification + Task oriented and organized approach to work + Able to work in changing and ambiguous environment and create order,plan and execute on that + Enthusiastic and influential at all levels by being able to relate todifferent people + Strong MS Office skills + Achieve wide range of Vendor certifications be the example + Previous team management experience in a Data Centre + Ability to influence, persuade at all levels + Administration of LMS platform would be advantageous What do we offer in return? + Well shout you to lunch once a month + Day off on your Birthday + Breakfast on us every day, including a hot roll on Fridays + Free on-site car parking + Long service benefits + Snacks, drinks and fruit all day, everyday + Pension + Share save and childcare voucher schemes + Supported training and access to an online training portal 24/7 Training & Development: As you can gather, we have a relaxed and friendly working environmentbut dont be fooled; you will be working with some of the countrys besttalent and greatest technical experts. We want our people to thrive,prosper and to leave work every day feeling valued and that they havemade a difference. Talented, motivated and creative people lie at theheart of our success so we invest heavily in our people and theirprofessional and personal development through technical certification,our online training portal and our Management and Leadership Development Programme. Interested? Just Apply Below... ...But first a little formality. By applying you Explicitly Consent tous processing & passing your application to our client for reviewfor this vacancy only. If your skills match the role you will hear backfrom us within 2 business days. If you have any pre-applicationquestions please contact us first quoting the job title & ref. Goodluck, Team RR. - provided by Dice AWS, AZURE, CISCO, CLOUD, MICROSOFT

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