French/ German Speaking Business Change Manager (CRM ERP)

Recruiter
Cognitive Group
Location
London (Greater)
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Company Overview The organisation is a Tier 1 Microsoft Gold Partner who specialise in the multi million pound implementation of Microsoft CRM and ERP solutions (Dynamics). They have the financial backing of a larger Global Brand, and have the largest solely Microsoft Dynamics Practice in The UK. As part of their strategy going to market as a Business Transformation Partner, as opposed to a Technical Implementation Consultancy, the Transformation & Adoption team started over a year ago to improve adoption rates of new technology in external businesses. This is a Change Management team who deploy a multitude of different techniques to engage with clients and help transform their Businesses. If you are passionate about Change Management and transforming Business Cultures this is a great opportunity to join an entrepreneurial and dedicated team working on some of the largest Enterprise level projects in The UK. Experience required Business change management experience is essential, and if this has been around technological CRM implementations then that would be a bonus. Business Acumen. Someone who is able to understand the number behind a business case and also understand KPI's and what the business objectives are. Redundancy experience is a positive, as sometimes the need for this will have to be communicated. Prosci Certification (or equivalent). I am looking for someone who is rigid enough in change methodology, but flexible enough to apply different appropriate elements to different clients as appropriate. Structured thinking- able to assess business cases on a case by case basis and understand what needs to happen for essential change adoption. Senior stakeholder management experience at CIO and board level is necessary to hold gravitas in the 'on boarding' process and making sure external clients understand the need for business change. Consultancy background is ideal for this role- as you will be used to dealing with multiple clients in multiple different industries. You will have been responsible for setting out strategy for business change and transformation. You will have demonstrable success when measuring adoption rates. Ideally be billingual (French, German, Spanish ideal) as the organisation is expanding into Europe. The role Accountable to the Transformation and Technology Adoption Lead you will be working with external clients to ensure they are fully engaged before, during and after project implementation. Your senior stakeholder experience will allow you to form relationships, assess business requirements and ensure appropriate Change Management methodology is implemented and adhered to. You will show a high level of business acumen. You will gain exposure to various different industries and must be flexible in that regard, to the different traits and characteristics that come with different industries. You will put processes in place to measure the success of project implementations, and ultimately user adoption rates of new Microsoft technologies. You will also engage in client after care to ensure implementation success into the future. The future for you This is a brand-new team, and you will have the autonomy to bring your own experience and methods into the team, and help it grow organically. You will contribute to the overall roadmap of the teams operations, rather than come in and be a part of something pre-defined. Once established, there will be opportunities in Portfolio and Programme Management as well as more Senior positions in Transformation and Adoption. With a sales portfolio in excess of 10 million, in addition to current ongoing projects there is scope for you to grow and shape your own future within this team. Cognitive Group are recruitment specialists for Microsoft Dynamics AX jobs, Microsoft Dynamics CRM jobs, Microsoft Dynamics NAV jobs and complementary Microsoft stack technologies. We build long term relationships with you, providing honest, insightful career advice, introductions and coaching to help you secure the Microsoft Dynamics job you aspire to. - provided by Dice BUSINESS CHANGE, CHANGE MANAGEMENT, CRM, DYNAMICS AX, DYNAMICS CRM, DYNAMICS NAV, ERP, MICROSOFT, MICROSOFT CRM, PROGRAMME MANAGEMENT, SAP CRM, STAKEHOLDER MANAGEMENT

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