Infrastructure Technician

Recruiter
People Source
Location
Tickenham
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Infrastructure Technician / Bristol / up to 32,000 A great opportunity for a career focused and experienced InfrastructureTechnician to work for an exceptional Software house who are looking tofurther strengthen their teams has recently arisen. Ideally you will have a few years experience within a similarenvironment and will have a good background in the following skills andexperience and will be able to discuss at interview. Our client will offer a rewarding environment and opportunity forcontinual career development. Skills required: *Provide first line technical support for all infrastructure-relatedissues using technical knowledge alongside scripted FAQ's. *Diagnose reported issues and either fix or escalate to theInfrastructure Manager within agreed time frames. *Communicate with clients and update them on all escalated issues. *Ensure transparency and clarity by providing technical explanations. *Assist the Infrastructure Manager in delivering regular KPI's onservice desk performance levels by providing statistics relating totechnical problems in order to support the continuous improvement of the business. *Support the Project Delivery and Support Teams to identify and addpotential resolutions to the scripted FAQ's. *Demonstrable programming experience with a scripting language withexperience scripting for Server management tasks *Confident working with both Linux and Microsoft operating systems *Working knowledge of Apache and MySQL If this role sounds of interest and you would like more details pleasecall 0117 922 7000 or submit your CV for immediate review. People Source Consulting Ltd is acting as an Employment Agency inrelation to this vacancy. People Source specialise in technology recruitment across niche marketsincluding Information Technology, Digital TV, Digital Marketing, Projectand Programme Management, SAP, Digital and Consumer Electronics, AirTraffic Management, Management Consultancy, Business Intelligence,Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil& Gas. - provided by Dice APACHE, FIX, LINUX, MICROSOFT, MYSQL, PROGRAMME MANAGEMENT, SAP, STATISTICS

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