Product Support Engineer

Recruiter
Computer Futures
Location
West Chiltington
Posted
14 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Product Support Engineer urgently required by established engineering business in West Sussex. Sat within the Product Support Team, you will help with technical support for all aspects of the company's product line - Customer Support / Technical Support, Supporting Manufacturers, Component Testing, Circuit Testing, Fault-Finding & Product Analysis. The following skills are required. However, the company will not expect you to have outstanding experience within each category, and will help to provide daily support in areas of; Technical Support / Product Support. Background within Electronics, Manufacturing or Engineering. Fault Finding - Circuit/Component Faults. How other responsibilities will fall into your week; Investigate issues with both production and field returned products producing 8D reports, where required. Provide advice on and testing of replacement parts to cover obsolescence on existing products, Build prototype test and measurement equipment as required. Carry out and report on evaluation and compliance testing to EN Standards for new and existing products. Resolve Customer, Sales and Service Teams' product application enquiries and issues with appropriate support from Technical specialists. Liaise with auditors from certification agencies during factory audits. Ensure that lessons are learned from investigations, recorded and fed back to development team. If you have experience of 'working down to component level', then your profile will stand out against the crowd and we want to hear from you immediately. To find out more about Computer Futures please visit www.computerfutures.com Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales - provided by Dice

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