Application Support Analyst

Talent Point Ltd
London (Central)
14 Apr 2018
20 May 2018
Contract Type
Full Time

Application Support Analyst

Are you the type of Application Support Analyst that goes above and beyond?

Do you want to help shape a support function?

This is an exciting opportunity for an Application Support Analyst to join an established SaaS company, their application well loved by the board members of FTSE100 companies such as EasyJet, Aviva and Rolls Royce to name a few. It has saved these companies a tonne of time, and ultimately money.

Due to the nature of this business, the Application Support Analyst will be giving the customers a concierge level of service, treating them like VIP's.

The Application Support Analyst will be joining a brand new team, and will get to help define, document and influence processes. Therefore, you will be able to identify issues before they happen and put procedures in place to prevent incidents from reoccurring.

The successful Application Support Analyst will

Display strong analytical reasoning skills and ability to break down complex technical problems
Have a passion and a love for customer service and understanding of the value of delivering quality software support
Be a team player who is also able to work effectively independently
Be self-motivated, action-oriented
Excellent written and verbal communication skills

This is an exciting chance to join a rapidly growing business, as a result, as they expand so do your progression opportunities, in whichever way you see fit. This is an amazing stepping stone to a strong career in a supportive business.
Apply now, if you are ready for the next step!

Talent Point is a Hiring Communications business, working as sole hiring partners with our customer. We've ripped up the rules and torn apart the job spec to give you total clarity and visibility, painting a vivid picture (approved twice, both at Line and C-level) of the way this company lives, breathes and behaves, and how your role will look over years not months. We present only three applicants for every vacancy so, where we do represent you, you have a very high chance of securing a role with pre-booked interview times to plan around, in-depth vacancy details and no delays. Are you ready to seriously invest in your progression? Let's design your future.
Talent Point is an equal opportunities employer and no terminology in this advert is designed to discriminate on grounds of gender, race, colour, religion, creed, disability, age, sex or sexual orientation or any other class protected by applicable law.

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