Quality Assurance Associate

Recruiter
Stellar Select Limited
Location
Bracknell
Posted
14 Apr 2018
Closes
17 May 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Job Title: Quality Assurance Associate

Location: Bracknell

Salary: Between £22,000 - £25,000

Benefits:

  • 25 Days holiday
  • Healthcare
  • Life Assurance 4 times salary
  • Pension (contributory)
  • Discretionary bonus scheme
  • Free onsite parking
  • Onsite restaurant
  • Denplan
  • Healthshield
  • Childcare Vouchers

Hours: Monday to Friday 9am to 5.30pm

About the role

We have a great new position for a Quality Assurance Associate based in Bracknell. Our client is a specialist buy to let mortgage provider. As a Quality Assurance Associate, you will deliver first line monitoring for the new business department, ensuring key day to day operations are carried out in line with the company policies and procedures, highlighting any emerging risks in order for proactive management to be taken.

Responsibilities and Experience required for the role of Quality Assurance Associate

  • Undertake operational quality monitoring and first line defence activities and UAT testing capabilities with the department including:
  • Provide an independent support and monitoring service to improve standards and sure that members of the department continue to develop, remain competent in their role and work within the required departmental and regulatory parameters
  • Assess the company policies and procedures are being adhered to and implemented correctly by completing quality assessments on new business processing, underwriting and completion activities based on process, systems and call monitoring
  • Report any breaches to the Senior operational management team
  • Assist with MI and reporting
  • Provide UAT Testing capabilities within the operation to support the business implement change
  • Monitor the TCF principles within the department across service, products and the lending policy
  • Quality assurance experience is essential within a financial services company, preference will be given to candidates with the mortgage sector experience.
  • Good understanding of key elements and stages of mortgage applications at every level of the process
  • Diligent with a keen eye for detail
  • Ability to negotiate and influence at all levels

For more information regarding the role of Quality Assurance Associate please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

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