IT Support Technician
Job Title IT Support Technician
Salary Between £22,000 and £25,000 per annum
If you are passionate about IT and driven to provide high levels of customer service and IT support within a growing Engineering business, then this will be the role for you!
In this position, you will be working as part of a small team, reporting into the IT director and be responsible for:
Providing 1st line helpdesk support to over 150 internal users.
Providing solutions to hardware and software issues via email, phone and face-to-face.
Assisting with system diagnostics and troubleshooting.
Assisting with the implementation of the company's IT development plan (including implementation of new technologies & software).
Occasionally be involved in small to large scale projects.
You will have at least 2 years' experience within an IT support role, as well as:
Have an excellent knowledge of Windows Server, Windows Office 365 and Microsoft SQL.
Understanding of vSphere 6, AutoCAD, DDM and ERP (desirable).
Be a self-starter and motivated.
Be confident in providing direct IT support to users at various levels.
Excellent communication skills, both written and verbal.
A large industrial equipment supplier, with an enviable reputation going through an unprecedented period of growth.
Start date: Monday 30th April 2018.
Salary: between £20,000 and £25,000 per annum, depending on experience.
Working Hours: Monday to Friday, 8:30am to 5pm.
22 days' holiday + statutory entitlement.