IT Support Technician

Recruiter
Optima UK INC Ltd
Location
Leicestershire
Posted
14 Apr 2018
Closes
17 May 2018
Contract Type
Permanent
Hours
Full Time

Job Title IT Support Technician

Location Leicester

Salary Between £22,000 and £25,000 per annum

The Role

If you are passionate about IT and driven to provide high levels of customer service and IT support within a growing Engineering business, then this will be the role for you!

In this position, you will be working as part of a small team, reporting into the IT director and be responsible for:

  • Providing 1st line helpdesk support to over 150 internal users.

  • Providing solutions to hardware and software issues via email, phone and face-to-face.

  • Assisting with system diagnostics and troubleshooting.

  • Assisting with the implementation of the company's IT development plan (including implementation of new technologies & software).

  • Occasionally be involved in small to large scale projects.

The Candidate

You will have at least 2 years' experience within an IT support role, as well as:

  • Have an excellent knowledge of Windows Server, Windows Office 365 and Microsoft SQL.

  • Understanding of vSphere 6, AutoCAD, DDM and ERP (desirable).

  • Be a self-starter and motivated.

  • Be confident in providing direct IT support to users at various levels.

  • Excellent communication skills, both written and verbal.

Client Overview

A large industrial equipment supplier, with an enviable reputation going through an unprecedented period of growth.

The Package

Start date: Monday 30th April 2018.

Salary: between £20,000 and £25,000 per annum, depending on experience.

Working Hours: Monday to Friday, 8:30am to 5pm.

Temp-to-perm position.

22 days' holiday + statutory entitlement.

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